Webforms for everyone – „Boost your CRM“
We all know them very well – forms in the web. They play an important role in regards to a barrier-free and easy communication between website owners and website visitors and often lay the basis for future business deals and good customer relationships.
In many cases, we come across them in the form of contact forms – but this is just one possible webform type. The purpose of forms is always the same: Data put into the form (e.g. name, address, phone number, etc.) are sent by clicking on a button for being processed on the other end.
Webforms are applicable in various ways and simplify the handling of requests and data tremendously. They are especially supportive in the following areas:
#1 : Contact management
Contact management is one of the most popular application areas for webforms. Contact forms trasmit data from yet unknown prospects. The forms request all needed data. Therefore, incoming inquiries can be better specified, sorted and forwarded to the appropriate person in charge. This enables efficient follow-ups and saves time. Additionally, the transmitted, detailed data lay the basis for very precise answers to the inquiries which increases the possibility to turn nonbinding inquiries into real business opportunities.
#2: Support management
In the area of support management, webforms are used less frequently, but these forms can be very well used as an additional support channel. Support requests come in much more precisely than via other, more traditional, channels such as phone or e-mail. As a result, inquiries can be much better sorted and then often get automatically forwarded to the appropriate person in charge. Support forms also help customers to explain their problem more specifically (e.g. by answering really targeted questions in the form) and clearer (e.g. by uploading screenshots).
#3: Application management
Application forms help to gather even more specific information about potential employees. Transmitted data coming in via this channel are often automatically stored in a database. This is very helpful for collecting, sorting and structuring applications and lays the basis for an efficient administration and follow-up (e.g. by sending automated comfirmation emails after having received the application). Potential candidates also like these kind of forms, because they make it possible to send an application with just a few clicks.
#4: Event management and webforms for other marketing campaigns
Webforms can support the realization of events and other marketing activities very well. For example, they help to manage registrations for events or trainings more efficiently. They are also supportive in the area of email marketing (e.g. opt in or opt out forms for a newsletter).
Optimized webforms for everyone! – “Boost your CRM!” with ProWebForm by ProAddon
Are you looking for a tool to create individual webforms easily and quickly? We have the solution for you!-with ProWebform by ProAddon and Dynamics CRM / Dynamics 365.
Using this strong combo, you can create individual webforms in 5 steps without any programming effort and embed them into your website. Transmitted data are automatically stored in Dynamics CRM / Dynamics 365 for further proceeding.
ProWebForm offers extensive functionalities for the creation and optimization of webforms:
- Choose from various form field types
- Determine the order of your chosen form fields
- Choose from various answer options (text, drop down, single choice, multiple choice, e-mail, phone number, date, file upload, etc.)
- Determine obligatory fields with just 1 click
- Configure the send button individually
- Design your forms individually
- Configure the feedback text after form submission individually
- Forms are optimized for mobile devices by default
Interested? Get in touch with us, we look forward to hearing from you!